I can help you fix, repair, and clean up Windows PC or Mac desktops and laptops. I offer friendly, trustworthy service in your home or at your business location, responding to your needs, working directly for you and not for a box store or corporate middleman. I will take the time to explain things so you understand the solutions I recommend. I am an experienced hands-on network administrator/technician, supporting both Windows and Mac platforms, and I have handled many problems you are likely to have.
Here are some links to specific services and pricing for desktops and laptops:
Malware and Virus Cleanup and Removal
Upgrades and Parts Replacement
Data and System Backups aka Disaster Prevention
Internet Access and Network Troubleshooting
Software Consulting and Instruction
Contact me today for a free initial consultation. Use the link buttons or scroll down.
$75 on site or remote $30 off site
This is for a machine that may be running slowly but is not infested with active malware. We will review installed programs and startup items together then I will do system scans and cleanup. Free phone support to enable prior scanning so onsite work is quicker.
On site means I work in your home or office. Off site means I take it and return it. There could be up to 3 days turnaround time. If I am not offering an on site option it is because I would have to charge more than I think is cost-effective. However, if you absolutely need to have it done on site or at home we’ll talk to determine the extent of work and I can quote you a price.
My onsite service area is the Pioneer Valley of Western Massachusetts and nearby Connecticut, including the following towns: Springfield, Longmeadow, East Longmeadow, Hampden, Wilbraham, Ludlow, Chicopee, Holyoke, West Springfield, Agawam, Monson, Palmer, Belchertown, Ware, Warren, Brimfield, Wales, Holland, Somers, Ellington, and Stafford Springs.
I am available for remote support sessions. In some cases we would do some preliminary work by remote connection even if I eventually do some work off site. If there is a particular remote service you would prefer, just let me know. If all of what you need can be done remotely, then my service area is anywhere.
I offer free follow-up phone support for issues related to the original problem for 90 days. Initial consultation for any problem is also free.
Referral discount: If you refer someone to me who becomes a paying customer, I will give a 10% discount on the next service I do for you.
General rates for consulting and non-standard jobs
$75 for a single hour
$115 for 2 consecutive hours
$150 for 3 consecutive hours
$50 per hour for each hour after that
$40 per hour, in 1/4 hour increments for work done via remote session (Teamviewer or other remote service)
My phone number is 413-267-4757
If you use the form below, it is the same as sending me an email. Your message is not posted on the site.
I will answer calls and emails as soon as possible.